FAQ'S

Della Adventure Park, Kunegaon, Lonavala – 410 401. Maharashtra, India.

Distance: From Mumbai

• 4 kms from Khandala Expressway Exit and 2.6 kms from Main road (Old Mumbai-Pune Highway).

• From Chhatrapati Shivaji International Airport: 92 kms.

• From Navi Mumbai (Vashi) : 74kms.

• From Central Mumbai: 99 kms.

Distance: From Pune

• 5.4 kms from Lonavala Exit to Old Mumbai-Pune Highway

• From Pune International Airport: 77 kms.

You can download our customized Map and Directions on how to reach us from our Website in “Contact Us” section.

Please note that Della Adventure is operational from 11 am to 9 pm on Friday to Sunday and between 11 am to 7 pm from Monday to Thursday.

Kids from 3' to 4.6' are eligible for Kids Pass. Kids below 3' height have no entry fees & need to contact our activity marshal/s before performing any activity eligible.

Yes, the adventure park is open and functional all year round. Though, the park may keep some of the activities non-operational for safety reasons.

Yes we do. We can offer you live entertainment like a DJ, bespoke concerts as well as Treks and a range of workshops including cooking, mocktail creation and Amphitheatre for social events. For further details please contact our Sales Team on +91 – 22 – 6745 1400 for Mumbai, +91 – 20 – 2556 0070 for Pune and +91 8975766095 for Gujarat.

Apart for infants and expecting mothers, guests are not allowed to bring outside food and beverages into the park.

There are 5 different multi cuisine restaurants at the park. Please click here to know more.

Free Entry for Children below 3' Height.

Free entry for physically challenged citizens too.

i) 50% off on packages and activities for the Physically Challenged Citizens.

ii) Rs. 200/- off to college students on show of valid college ID card on Weekdays only.

iii) Please refer to offers page for further details : www.dellaadventure.com/special-offers-for-adventure-park

Yes, we are a pet friendly Park & Resort.

We do not allow pets at any of our restaurants or Swimming Pool Area.

We can create a customized package for your company based on your requirements. For further details, please contact our Sales Team on +91 – 22 6745 1400 for Mumbai, + 91 – 20 – 25560070 for Pune and +91 8975766095 for Gujarat.

We have a range of 29 Team Building Activities. These include Paintball, all Rope activities, Knockout and Rappelling to name a few. For further details please contact our Sales Team on +91 – 22 – 6745 1400 for Mumbai, +91 – 20 – 2556 0070 for Pune and +91 8975766095 for Gujarat.

There is a minimum requirement of 25 people to be eligible for birthday event bookings.

Two and above (including the birthday person).

Vodafone, The Times of India, Godrej, Cadbury, Wipro to name a few. Please check our Corporate Events section on www.dellaadventure.com for further details.

Yes, we take reservations for the park restaurants for groups and other events which have advance booking with us.

We do not encourage our guests to step out, as all the fun is happening inside the park. But in case of emergency, you can leave and re-enter with special permission from the management and go through the security checks. Rights of Admission are Reserved.

Yes there are, here is what is not allowed inside:

Alcohol, Outside Food, Weapons of any kind, even slingshot, Fireworks, Illegal substances, Personal Sporting Equipment, Professional photography equipment or cameras with detectable lenses are not allowed.

Mirror Maze & Fish SPA were some of the new attractions added in 2018. Sky Cycling is added in 2019. However, at periodic intervals, new attractions and shows will be added to the range of existing activities.

Yes we do have a baggage counter facility, however they are limited and strictly on "first come first serve" basis. It is thus advisable to leave all your essentials for a day's outing in your car.

In keeping with our family-friendly atmosphere, and for health and safety reasons, we strictly enforce a dress code. Proper attire must be worn at all times, including t-shirt and appropriate footwear. Clothing with rude, vulgar or offensive language or graphics is not permitted, and shirts cannot be turned inside-out as a solution. Sheer, mesh and see-through clothing cannot be used as a cover-up over bathing suits. Park admission may be denied if clothing is deemed by management to be inappropriate.

T-shirt, Sports shoes, and a bottom (shorts, pants, etc) must be worn at all times in the Adventure Park. Sports shoes are available on rent as well *Subject to availability of size.

All the attractions and activities are designed to operate under any weather conditions.

Although, a couple of activities may be open or closed depending on the services level.

Yes, you will have to buy an entry pass i.e. Day Pass.

Every activity has its own specifications that states which attraction can be accessed by Injured / Disabled / Pregnant etc.

Yes, we have one Medical Center in the Park near Gaming Zone.

The length of the queue is completely dependent on the number of guest visiting.

We have a Lost And Found Counter inside the park at A Zone, speak to the Service Attendant at the counter and he/she will help you locate and retrieve your lost item/s.

We have made a couple of special arrangements for mobile connectivity, with Vodafone and Idea.

Yes. Wi-Fi is available with minimum charges.

Yes, depending upon your preference & restaurant you choose to visit. Please contact our restaurants to confirm beforehand.

Browse through the website to know more about all the park's restaurants, Please Click Here

Guests can bring their personal cameras for leisure photography. SLR / DSLR cameras are allowed without any detachable. Any stands/Auto capture modes/Tripods/Lens are not allowed. Please call our park team before carrying any camera to the property.

It is reasonably hot during summers, which lasts up to mid June.

In June arrives the breath taking Monsoons. Lonavala is famous for its waterfalls and greenery.

One needs to be adequately prepared for the torrential rain which occurs quite often.

At the entrance itself in the Arrival Plaza and all across the Park in all 6 Zones.

Yes, we do have ATM facilities within the park.

Yes, please contact our park reception for further details.

We do not provide refunds on tickets bookings.

Park regulation prohibits alcohol brought from outside the park.

However, alcohol will be served inside the park in PNF, Parsi Dhaba and Café 24 restaurants.

You can know more about the package prices, custom packages and activities here.

Valid Student ID card to be presented to avail the Della Adventure College Package. Only one ticket will be issued per Valid Student ID. Vouchers will not be reissued in case it is lost, misplaced or misused in any form. College Package not valid on Saturday, Sunday & Holidays. Adventure packages, rates and governing conditions are subject to change without notice.

Wheelchairs and Strollers are allowed at the park. Wheelchairs also provided by the park if needed.

Yes, at Café 24 we allow floats and tubes from outside the property. If guests don’t have or own them already, they can buy them from our Crombie Store situated at 24 hours Hub.

Yes Floats, Tubes and Inflatable Vinyl are allowed from outside for kids/children.